Legal Knowledge Management
Capture, share and refine valuable knowledge to help your legal and client teams succeed, often in a self-service manner
What is legal knowledge management?
What belongs in a legal knowledge management system?
Key elements of a knowledge management system
Knowledge for Legal
Knowledge for Clients
Benefits for Legal
Benefits for clients
Overview of steps to set up a KMS
Getting started
Initiation stage - part 1
Initiation stage - part 2
Planning stage
Knowledge goals & deliverables
Knowledge project team
Knowledge project plan
Scope & timeline
Existing knowledge
Knowledge audit
User requirements
Technology accessibility & integrations
Knowledge management system structure & design elements
Knowledge management system design
Knowledge management system structure
Knowledge currency
Capturing & refining knowledge
Cleaning up existing knowledge
Build, test, refine
Access, guidance & training
Knowledge management roles & responsibilities
Change management
Launch
Ongoing knowledge management
Summary of important points to remember
Referenced modules for more detail
Feedback & continuous improvement
Conclusion