Module curriculum

    1. Process improvement theories, Legal's unique challenges & a pragmatic approach

    2. People, processes & systems

    1. Benefits of legal process improvement

    2. Improvement metrics

    1. Steps involved in improving legal process

    2. Assess improvement opportunities

    3. Triage & prioritise

    4. Define the problem

    5. Map the current process

    6. Analyse issues & causes

    7. Improve

    8. Identify controls

    9. Implement

    10. Monitor & manage

    11. Ongoing continuous improvement

    1. Summary of important points to remember

    1. Referenced modules for more detail

    2. Feedback and continuous improvement

    3. Conclusion

About this module

  • $199.00
  • 21 lessons
  • 0.5 hours of video content